POST-OP CARE FREQUENTLY ASKED QUESTIONS
We sell massages in packages only to new Post-op clients. All packages require a 50% payment at time of scheduling. The remaining 50% balance is due at the completion of the first appointment. All services in any package must be redeemed in 30 days. Single massages can be scheduled after the purchase of a package.
Thank you for arriving on time to your appointments
If you arrive earlier than 10 minutes to the start of your appointment, we ask that you wait in your vehicle so that we may continue serving the client ahead of you without interrupting their service time
If you are running late, please call us at (317) 602-3185
We allow a 10 minute grace period if you are running late
If you are more than 10 minutes late, your appointment may be cancelled, rescheduled, or shortened depending on the service(s) booked
If we are running late, we will call to let you know in the event you want to reschedule or accept the late start time
Appointments cancelled less than 24 hours in advance will be charged a $25 Cancellation Fee
Appointments cancelled less than 2 hours before the start of your appointment will be charged a $40 Last Minute Cancellation Fee
If you No Call No Show, 75% of the missed appointment's total must be satisfied before any future appointments can be scheduled
All fees must be satisfied prior to booking any future appointments
PACKAGES POLICY:
Payment is due in full for any and all packages in order to receive the special pricing
All services/treatments in any package must be redeemed in 30 days
Payments made on any package are NON-REFUNDABLE
In the event you cannot MEDICALLY complete the services/treatments in the package purchased, the remaining unused amount can be transferred as a CREDIT towards other services/treatments at Glamazon Body & Beauty Wellness Studio *Doctor’s statement must be provided
Appointments cancelled less than 24 hours in advance may be rescheduled if time permits within the 30 day allotted timeframe. The $25 Cancellation Fee will still be due
Appointments cancelled at the last minute (less than 3 hours before) will forfeit the service/treatment
A No Call No Show will result in forfeiture of the service/treatment and will not be allowed to be rescheduled
2 No Call No Shows will result in the forfeiture of the remainder of the package and no credits or refunds will be issued. No future appointments can be booked with us